Helpdesk

Web Outlook is officially called Outlook Web Access, and is referred to as OWA in general and within this how-to.

This how-to is based on access via Microsoft Internet Explorer, screenshots and dialog boxes may be differe nt with a different browser.

Pre-requisites

To connect, you will first need to have a compliant web browser, which has 128-bit encryption. Checking the Help section of your browser may reveal the encryption strength or cipher strength. If you see that you have 56-bit, your browser requires an upgrade. Please refer to the browser vendor for upgrade information.

PC users:
To upgrade for Microsoft Internet Explorer for PC 5.01 or older - click here.
If you have Windows 2000, you'll need the Windows 2000 High Encryption Pack.
Mac users:
Check out Mactopia on getting IE.

Logging in

Address is https://email.mednet.ucla.edu/exchange/logon.asp.
Or you may use our easier to remember shortcut - www.genetics.ucla.edu/email

Type in the first box -
Log on: your username

A dialog box similar to this will pop up (maybe different depending on version of your operating system and browser type), you should type into the box-
User Name: mewwex/your username or AD/your username whichever was given to you (mewwex and AD are older, newer domain names, respectively)
Password: password given to you upon account creation

DO NOT click "Remember my password"
Click OK

This is how the main screen looks like upon login. Navigation bar on the left, menu on top (new message, delete, reply etc). You may click on each sender's name to go into the specific message.

NOTE: It is recommended that you change your default password upon the initial logon. Here is the how-to on Changing your MEDNET Email Password.

If you're interested, Mednet also has an Animated Demo on how to access your web outlook.