Helpdesk

There are 2 parts to connecting to Titan:
a. (one-time) Request to have Gonda account enabled for Titan access, and get "pcf" file
b. (recurring) login setup

a. Request to have Gonda account enabled

****Before logging onto Titan for the first time, please enable your Gonda account with Titan access with the IT office via the Helpdesk **** you'll also receive a "pcf" file that's needed for the setup.

b. Login Setup

If you have Windows XP or newer, you may skip ahead to step 2 of Login Setup.

If you're running Windows 2000 or older: You need to first download the Remote Desktop Connection client from Microsoft for free.

Windows: Windows XP Remote Desktop Connection software

Macintosh: Please read the system requirements before proceeding Microsoft RDC Client for Mac 2.0.1

b. Login Setup - step 1

After downloading, double click on the file (with file extension .exe for Windows, .dmg for Mac) to begin installation.

On the PC, after the installation, you can find the program under Programs; Accessories; Communications or alternatively Programs; Accessories; Remote Desktop Connection.

On the MAC, copy the Remote Desktop Connection folder onto your Macintosh HD. Afterwhich you may move the .dmg file along with the expanded folder into the trash, leaving only the copy on the HD active.

c. Login Setup - step 2

The following steps apply to both PC & MAC--

Opening the installed program (Remote Desktop Connection) yields this dialog box where you should type in titan.genetics.ucla.edu:33389

REPEAT ONLY THIS STEP for future logins.

If you like to set up Outlook, please try this link: Outlook Setup

Optional Fine Tuning

If you like to fine tune your connection, you may perform the following steps-

DISPLAY: Tune the desktop size to best reflect your local monitor size and/or how you like the terminal screen to appear. You may set it to full screen to fully mimic working at the server, or set it the size of a typical window so you can go back and forth on the server and local desktop.

LOCAL RESOURCES: If you like to move files back and forth between the server (i.e. M drive) and your own computer, you may want to map your drives. By clicking on "Disk Drives", all of your own computer's disk drives will be listed as additional network drives in the Windows Explorer on Titan, denoted as "C on COMPUTERNAME" etc.

EXPERIENCE: You may also reduce bandwidth by minimizing unnecessary traffic by unchecking all the boxes in the Experience tab.