Helpdesk

In order to use Outlook away from campus, an extra piece of software called a Virtual Private Network (VPN) client is required on your computer.

1. VPN client installation: You may find detailed instructions on how to install the VPN client for your operating system here: http://vpn.mednet.ucla.edu/.

2. Then you will also need to get the Profile Configuration Files (pcf) from the Human Genetics IT Office.

Note: These pcf files expire every quarter, once you register with the IT Office, make sure you're on the VPN mailing list so you'll be given the latest copy every quarter.

The rest of the setup is EXACTLY the same as the on-campus setup, please refer to How to Set Up Outlook for Mednet Email - On Campus.

Alternate Option Without Using VPN

If installing a VPN program is not viable or not preferred, you may connect to our Windows Terminal Server - Titan. It offers a suite of office applications including Outlook for email. If you have a personal folder (.pst) attached to your Outlook, Titan will allow you to connect to it as well. (whereas you won't be able to do so with the VPN.

Here is a guide on how to connect to Gonda Servers using Titan